We strive to make the ordering process as simple and straightforward as possible. You can place your order directly through our webshop, via email, phone, or fax. Regardless of your preferred method, your order will be processed quickly, securely, and efficiently. We offer various payment options, including purchase order (PO#), credit card, check, or bank transfer.
Ordering Options
Placing orders through your purchasing department or via fax is straightforward. All we need is:
- Product number
- Delivery address
- Billing address (if different from the delivery address)
- VAT ID (only for customers within the European Union)
- Contact information (buyer or username, email address, and phone number)
Please send your order to:
International Customers:
antibodies-online GmbH
Schloss Rahe Strasse 15
52072 Aachen
Germany
Phone: +49 241 95 163 153
Email:
orders@antibodies-online.com
Fax: +49 241 95 163 155
US Customers:
antibodies-online, Inc.
PO Box 5201
Limerick, PA 19468
USA
Phone: +1 877 302 8632
Email:
orders@antibodies-online.com
Fax: +1 888 205 9894 (toll-free)
Chinese Customers:
Via: 4A Biotech Co.,Ltd.
Phone: +86 400-7060-959
Email:
sales@4abio.com
Fax: +86 10 56315212-8813
We offer the option to integrate orders through procurement systems such as SAP Ariba, Jaegger, and other similar systems. We support the following standards:
- OCI (Open Catalog Interface)
- cXML (Commerce XML)
Contact us at info@antibodies-online.com to discuss integrating your procurement system and implementing custom solutions for your organization.
You can place an order directly online by adding the desired products to your cart and clicking "Checkout." You will then be prompted to enter your order details. Registration is not required. Payment can be made via bank transfer upon receipt of an invoice or by credit card.
FAQ on Ordering and Payment
- Credit card (MasterCard, VISA, American Express, Diners Club, JCB)
- Check
- Bank transfer
- Purchase order (PO#)
After an order is placed, mandatory customer validation is performed to ensure that the order originates from an eligible institution. Orders placed by private individuals will be automatically stopped and not processed further.
Benedikt Lenzen has built a diverse career in IT and software development, working across various industries and specializing in process optimization and system development. His professional journey began at an American automotive supplier, where he was responsible for developing the company's internal BPM (Business Process Management) system as well as production software.
Afterward, he transitioned to one of the leading ERP software providers, focusing on the food and chemical industries. During his time there, he led the development of key system modules, including purchasing, warehouse management, and pricing structures.
For the past several years, he has been working at antibodies-online GmbH, initially joining as a software developer. He has since advanced to the role of Director of IT and is a member of the leadership team. In this capacity, he oversees internal processes and online marketing initiatives, ensuring the company’s digital infrastructure supports its broader business goals. His work continues to drive innovation in IT solutions, with a focus on streamlining operations and enhancing the company’s digital presence.
